Privacy Policy

This Privacy Policy describes how www.sunitem.net (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or purchase from the Website.

Collection of Personal Information

When you visit the Website, we collect certain information about your device, your interactions with the Website, and necessary to process your purchase transaction. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual, including the information below, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why.

Device Information

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.

Purpose of Collection: Accurately load the Website for you and perform analytics about Website usage to optimize our Website.

Source of Collection: Automatically when you visit our Website using cookies, log files, web beacons, tags, or pixels [add or subtract any other tracking technologies used].

Disclosure for Business Purposes: Shared with our processor Shopify [add any other vendors with whom you share this information].

Order Information

Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number [insert any other accepted payment type]), email address, and phone number.

Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

Source of Collection: From you.

Disclosure for Business Purposes: Shared with our processor Shopify [Add any other vendors with whom you share this information. For example, sales channels, payment gateways, shipping and fulfillment applications].

Customer Support Information

Examples of Personal Information Collected: [Modify the information listed above or add more information as needed]

Purpose of Collection: To provide customer support.

Source of Collection: From you.

Disclosures for Business Purposes: [Add any vendors used to provide customer support]

[Insert any other information you collect: offline data, purchased marketing data/lists]

[Insert section below if age restrictions are required]

Minors

This website is not intended for individuals under [insert age] years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

As described above, we share your personal information with service providers to help us provide our services and perform our contract with you. For example:

We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

[Insert information about other service providers]

[Include section below if using remarketing or targeted advertising]

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertising or marketing that we believe may be of interest to you. For example:

[Insert if applicable] We use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

[Insert if you use a third-party marketing application to collect information about buyer activity on your Site] We share information about your use of the Site, purchases, and interactions with our ads on other sites with our advertising partners. We collect some of this information directly and share it with our advertising partners, and in some cases we share it through the use of cookies or other similar technologies (which you may need to consent to, depending on your location).

[Insert other advertising services used]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[Insert the opt-out link for any service you are using. Common links include:

Facebook - https://www.facebook.com/settings/?tab=ads

Google - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Use of Personal Information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.

[Include the following if your store is based in Europe or you have customers in Europe]

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we rely on the following lawful basis to process your personal information:

[Include all that apply to your business]

Your consent;

Performance of a contract between you and the Site;

Compliance with our legal obligations;

Protection of your vital interests;

Performance of a public interest task;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your personal information unless you ask us to delete it. For more information on your right to deletion, see the “Your Rights” section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decisions (including profiling) where that processing has legal effects concerning you or otherwise significantly affects you.

We [do/do not] use customer data to make fully automated decisions that have legal or other significant effects.

Our Processor Shopify uses limited automated decision-making to prevent fraud that does not have legal or other significant effects on you.

Services that contain elements of automated decision making include:

A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist will last for a few hours.

A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will last for a few days.

[Include the following section only if you sell personal information, as defined in the California Consumer Privacy Act]

Sale of Personal Information

Our website sells personal information, as defined in the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

Categories of information sold;

Instructions on how to opt-out of sales;

Whether your business sells information about minors (under 16) and whether you have affirmative authorization;

If you offer financial incentives to not sell information, provide information about that incentive. ]

Your Rights

[Include the following section if your store is located in Europe or you have customers in Europe]

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below [or insert additional instructions for sending access, deletion, correction, and portability requests].

Your personal information will be processed first in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

[If your business is subject to the California Consumer Privacy Act, please include the following section]

California Consumer Privacy Act

If you are a California resident, you have the right to access the personal information we hold about you (also known as a “right to know”), have it transferred to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below [or insert additional instructions for sending access, deletion, correction, and portability requests].

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies including functional cookies, performance cookies, advertising cookies and social media or content cookies. Cookies allow websites to improve your browsing experience by remembering your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the website or browse to different pages. Cookies can also provide information about how users use the website, for example whether they are first-time visitors or frequent visitors.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies necessary for the operation of the store

Name Function

_ab Used with administrator access.

_secure_session_id Used with storefront navigation.

Cart Used with shopping carts.

cart_sig Used with checkout.

cart_ts Used with checkout.

CheckoutToken Used with checkout.

Secret Used with checkout.

SecureCustomerSignature Used with customer login.

StoreSummary Used with customer login.

_shopify_u Used to facilitate updating of customer account information.

Reporting and analytics

Name Functionality

_tracking_consent Tracking preferences.

Landing page Tracking landing page

_orig_referrer Tracking landing page

_s Shopify Analytics.

_shopify_s Shopify Analytics.

_shopify_sa_p Shopify Analytics related to marketing and referrals.

_shopify_sa_t Shopify Analytics related to marketing and referrals.

_shopify_y Shopify Analytics.

_y Shopify Analytics.

[Insert other cookies or tracking technologies you use]

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and that parts of our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are typically located in the "Tools" or "Preferences" menu on your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, please refer to your browser's help files or visit websites such as www.allaboutcookies.org.

In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of these third parties' use of your information, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such signals from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Last updated: [date]

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority: [Add the contact details or website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]